2024 Electric Vehicle Experience (EVX) Home Charging Study
J.D. Power 2024 U.S. Electric Vehicle Experience (EVX) Home Charging Study released today.
Satisfaction is measured across eight factors: fairness of retail price; cord length; size of charger; ease of winding/storing cable; cost of charging; charging speed; ease of use; and reliability. These factors provide a comprehensive assessment of the owner experience and charger performance. Respondents include 15,617 owners of 2018-2024 model year BEVs and PHEVs. The study was fielded from December 2023 through February 2024.
Tesla ranks highest among Level 2 permanently mounted charging stations for a fourth consecutive year, with a score of 790. Emporia (764) ranks second and GRIZZL-E (761) ranks third.
