NEWS

Grizzl-E Smart Charging Issues
November 19, 2021

United Chargers is aware of the issues regarding the Grizzl-E Smart initiating a charge. Our technical team is working to resolve the issue as soon as possible.

If your charger is experiencing an error initiating the charge, try the following:

  • Trigger a RemoteStartTransaction command from the diagnostics tab on acharger.ca.

If your charging session is interrupting with a white indicator light, try the following:

  • Reset the Wi-Fi. Follow the directions on page 24 of the User Manual to reset the charger’s Wi-Fi settings and disable smart functionality. The charger will operate as a ‘dumb’ charger while Wi-Fi is disabled.

United Chargers apologizes for the inconvenience and will do everything we can to resolve the issue as soon as possible. We thank you for your patience during this time.

Our integration with ChargeLab is almost complete. Once we are done integration we will notify customers on how to make the switch.

Please contact keith@unitedchargers.com if you have any questions.