Policies

Privacy and Data Collection Policy

Last Updated: April 14, 2021

This Privacy Policy explains how your personal information is collected, used, and disclosed by Grizzl-e.com in connection with the commercial web site operated and located at http://grizzl-e.com and any related Grizzl-e.com websites, mobile sites, or apps that link to this Privacy Policy (collectively referred to as the “Site”).

Collection of your Personal Information

The type of data that we collect and process includes:

Your IP address
Your full name
Your email address
Your phone
Your postal code
Your company name
Your Business Case information

Further data may be collected if you choose to share it — this includes information you disclose when you fill out fields on your profile, make a purchase, or contact technical support.

We collect some or all of this information in the following cases:

We collect additional data when you place your order:

Your phone – to contact you regarding your order and/or payment details
Your home or business address, location – to complete the purchase transaction
Your billing, Credit/Debit Card information to complete the purchase transaction. This data is being passed to payment processor directly and we DO NOT store any sensitive credit/debit card data on our platform.

We may gather additional personal or non-personal information in the future. Information about your computer hardware and software and mobile device may be automatically collected by Grizzl-e.com.

This information can include: your IP address, browser type, device identifiers, mobile network information, domain names, access times and referring website addresses. This information is used for purposes such as the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Grizzl-e.com website. We may also obtain information from other sources and combine that with information we collect through our Sites. For example, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information and email address, in accordance with the authorization procedures determined by such social media site. Grizzl-e.com is not responsible for the privacy statements or other content on websites outside of the Grizzl-e.com website.

We do not collect more data than we need.

Use of your Personal Information

Grizzl-e.com collects and uses your personal information for the purposes described in this Policy or elsewhere on the Site. For example, Grizzl-e.com may use personal information it collects to:

Respond to your communications and requests, provide customer service, request feedback, and otherwise contact you about your use of Grizzl-e.com;
Inform you of other products or services available from Grizzl-e.com and its affiliates and to otherwise provide you with news and information about events, activities, offers, promotions, products, and services we think will be of interest to you;
Monitor and analyze Site usage and trends and to keep track of the websites, pages and activities of our users visit within Grizzl-e.com, in order to determine what Grizzl-e.com services are the most popular in order to deliver customized content and advertising within Grizzl-e.com.

Sharing of Your Personal Information

Grizzl-e.com collects and/or uses your personal information for the purposes described in this Policy or elsewhere on the Site.

Grizzl-e.com may use personal information it collects to:

Make you a registered member of our site
Provide you a store list available in your location
Process and deliver your order
We may use your email address to inform you of activity on our site
Respond to your communications and requests, provide customer service, request feedback, and otherwise contact you about your use of Grizzl-e.com;
Monitor and analyze Site usage and trends and to keep track of the websites, pages and activities of our users visit within Grizzl-e.com, in order to determine what Grizzl-e.com services are the most popular in order to deliver customized content and advertising within Grizzl-e.com.
Your IP address, browser and operational system information is recorded when you perform certain actions on our site. Your IP address is never publicly visible

In addition to notifying you of activity on our site which may be relevant to you, from time to time we may wish to communicate with you any important information such as newsletters or announcements by email, inform you of other products or services available from Grizzl-e.com and its affiliates and to otherwise provide you with news and information about events, activities, offers, promotions, products, and services we think will be of interest to you. You can opt-out of such emails (see “Opt-Out / Unsubscribe ” below).

Social Sharing

The Site may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Site with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Cookie Policy

The Grizzl-e.com website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Grizzl-e.com pages, or register with Grizzl-e.com site or services, a cookie helps Grizzl-e.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Grizzl-e.com website, the information you previously provided can be retrieved, so you can easily use the Grizzl-e.com features that you customized.

Security of your Personal Information

We are committed to ensuring that any information you provide to us is secure. Grizzl-e.com takes sound measures and precautions to protect your personal information from unauthorized access, use or disclosure.

Credit/Debit Cards

Customers can store their credit cards for future orders and faster checkout. Customers can add or remove cards. We do not host any sensitive credit card data.

Opt-Out / Unsubscribe

We give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving promotional communications from Grizzl-e.com by contacting us here: info@unitedchargers.com

Rights

You have a right to access the personal data we hold about you or obtain a copy of it. To do so please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information. You also have the right to request the erasure of your personal data. Please contact us if you would like us to remove your personal data.

Acceptance of this policy

Continued use of our site signifies your acceptance of this policy. If you do not accept the policy then please do not use this site. When registering we will further request your explicit acceptance of the privacy policy.

Changes to this policy

We may make changes to this policy at any time. You may be asked to review and re-accept the information in this policy if it changes in the future.

Contact Information

Grizzl-e.com welcomes your questions or comments regarding this Statement of Privacy. If you believe that Grizzl-e.com has not adhered to this Statement, please contact United Chargers Inc at: info@unitedchargers.com

Return and Refund Policy

Refund Policy

All pre-order payments collected at Grizzl-e.com are fully refundable. The Refund button located at My Orders tab at the web site. You can also send an email to info@unitedchargers.com with your pre-order number and “REFUND” in the email header. All refunded are processed next business day.

60 Day Product Return Policy

We will accept returns within 60 days from purchase in original unopened box only. In order to return the product please contact info@unitedchargers.com.

Warranty and Product Replacement Policy

All United Chargers products are covered by either a 3-year or 5-year replacement warranty. United Chargers warrants that Grizzl-E is free from defects in materials and workmanship for the period specified in the warranty from the date of purchase.

This warranty will not apply if the product has been misused, abused, or altered. Warranty for the cable does not include normal tear and wear. Plugs that have been exposed to snow or water for a prolonged period of time are not covered by this warranty. The warranty will apply only if the product is defective.

Please open support ticket at the web site or send us email to info@unitedchargers.com if you experience any issue with our products.

For all products that are under warranty United Chargers will issue a replacement unit free of charge. United Chargers will cover shipping and handling expenses for both the replacement unit and, the return shipping for the defected unit.

Warranty claims made within 60 days from purchase will be replaced with a new unit. Warranty claims made after 60 days will be replaced with a refurbished unit.

United Chargers assumes no liability for any dismantling, removal, installation, re-installation, or labor costs or any consequential damages associated with this warranty. United Chargers is not responsible or liable for any costs associated with faulty installations.