Acceptance of this Policy

By continuing to use our site, services, or participate in Grizzl‑E Club, you signify your acceptance of this policy. When registering or enrolling as a Club member, you will be required to provide explicit acceptance of the Privacy and Data Collection Policy. If you have any questions or concerns regarding this policy, please contact us at [email protected].

Changes to this Policy

United Chargers reserves the right to modify or update this policy at any time. If significant changes are made, users may be asked to review and expressly re‑accept the revised policy prior to continued participation in the Grizzl‑E Club. Notice of material updates will be provided through our website or direct communication.

Abuse and Mistreatment

United Chargers maintains a strict zero‑tolerance policy toward abuse, threats, and mistreatment involving our employees, representatives, or platforms. This includes—without limitation—threatening language, profanity, physical or verbal abuse, knowingly false statements, or accusatory statements toward United Chargers or its staff. Any discriminatory or derogatory comments based on race, ethnic origin, religion, age, sex, sexual orientation, gender identity, or disability are automatically classified as abuse.

Any form of abuse—whether online, by phone, or in person—will result in immediate suspension of communication and refusal of further service. If a customer engages in such behavior, warranties and service entitlements may be nullified and membership privileges revoked.

Contact Information

United Chargers welcomes any questions or comments regarding this Statement of Policy or your experience with the Grizzl‑E Club. If you believe United Chargers has not adhered to this Statement, please contact us at [email protected] for further assistance.

1. Introduction

United Chargers Inc. ("United Chargers," "we," "us," or "our") is committed to protecting the privacy of individuals who use the Grizzl-E Connect mobile application (the "App"). This Privacy Policy describes the types of information that we collect from users ("you," "your") through the App, how that information is used, and the measures we take to safeguard it. By accessing or using the App, you expressly agree to the terms and conditions set forth in this Privacy Policy.

2. Information We Collect

We collect personal information that is necessary to provide the services offered through the App. Such information may include, but is not limited to:

• First name and last name;
• Phone number;
• Email address.

In addition, we collect certain technical and operational data related to your charging station(s), including but not limited to:

• Device model;
• Unique device identifier;
• Software version;
• Network status;
• Time stamp;
• Time zone;
• Location.

The aforementioned data is collected in order to fulfill legal obligations, comply with governmental requirements, and improve the quality of the services provided through the App.

3. Use of Information

The information collected by United Chargers is used for the following purposes:

• To provide, maintain, and enhance our services;
• To comply with applicable laws and regulatory requirements;
• To improve user experience with respect to the operation and management of charging stations.

United Chargers will not share your personal information with third parties except as required by law or to comply with regulatory obligations.

4. Disclosure to Government Authorities

United Chargers may disclose certain information collected through the App to governmental authorities or regulatory bodies where such disclosure is mandated by applicable law, regulation, or participation in government programs. We ensure that any such disclosures are made in accordance with applicable data protection laws, and we take all reasonable measures to safeguard the privacy of the individuals whose information is disclosed.

5. Data Retention

We retain personal information and technical data only for as long as is necessary to fulfill the purposes for which it has been collected or to comply with applicable legal, regulatory, or contractual obligations. We take commercially reasonable steps to protect the information that we store, including implementing technical and organizational measures to prevent loss, theft, unauthorized access, disclosure, or modification of such information.

6. User Rights

You have the right to decline to provide personal information; however, please be advised that such a decision may affect the availability or functionality of certain features offered through the App. Should you have any questions regarding the collection, use, or disclosure of your information, you may contact us at https://autochargers.zendesk.com/hc/en-ca.

7. Changes to Privacy Policy

United Chargers reserves the right to amend or modify this Privacy Policy at any time. Any changes to the Privacy Policy will become effective immediately upon posting. Your continued use of the App constitutes your acknowledgment and acceptance of the revised terms.

8. Contact Information

If you have any questions, concerns, or inquiries regarding this Privacy Policy, please contact us at [email protected].