FAQ
Yes, all models of the Grizzl-E EV Charger work with all Electric Vehicles and Plug-in Hybrid models sold in North America. Tesla vehicles use the NACS charging cord and all other vehicles use the J1772 charging cord.
This varies according to the type of charger and the maximum current output settings. Grizzl-E Classic, Smart, Duo and Mini can provide a maximum of 40A where Grizzl-E Ultimate can provide 80A or 48A. All Grizzl-E Chargers have adjustable maximum current for 32A, 24A, and 16A.
When the maximum current output is set to 40A it will add approximately 30 miles (48km) of driving range per hour to your EV or PHEV battery until its fully charged. 80A adds approximately 60 miles (96km), 48A adds approximately 36 miles (58km), 32A adds approximately 24 miles (38km), 24A adds approximately 18 miles (28km), and 16 Amp adds approximately 12 miles.
It also depends on the type of vehicle and the battery range. Most Battery Electric Vehicles (BEVs) have a battery range of 200-400 miles (320-640 km). So a vehicle with a battery range of 300 miles charging at 40A continuously will take about 10 hours to charge from emply to full.
The only difference between the Grizzl-E Classic, Avalanche, and Extreme edition is the look and color of the enclosure. All other internal electronics and components are the same. The Grizzl-E Smart has a Wi-Fi extension module that allows it to connect to a network and run smart charging features.
Grizzl-E Ultimate features our next generation electronics with the same durible Grizzl-E enclosure. It come with a maximum amperage of 48A or 80A and is hardwire only. The Ultimate and Ultimate Ultra are the exact same except for the look and color of the enclosure.
The EasyEVPlug is a small plastic device meant to hold the charging connector and wrap the cable when you are not charging your vehicle. One EasyEVPlug is included free with the purchase of a Grizzl-E Charger. The EasyEVPlug can be mounted anywhere near the charger to always keep the connector in a safe location and the cord out of the way. The patented design allows you to always insert the plug easily.
The lock is NOT included with the charger. The security lock can be purchased in the website store for just $14.99 US or 19.99 CAD. If you purchase the lock at the time as the charger, we will ship them together. If you want to purchase a lock after you have already purchased a charger please email [email protected] and we will send you a secure link to pay for the lock and shipping.
Yes, the Grizzl-E EV charger is proudly designed and built in Canada. It is engineered to be one of the toughest and longest lasting EV chargers on the planet, to withstand elements and harsh weather conditions. Grizzl-E takes on cold and heat, snow and rain with its fully air-tight UL Type 4 aluminum cast enclosure and selection durable output cables for any climate conditions.
Absolutely NOT. Grizzl-E is inexpensive because it uses an efficient design and excludes other unnecessary components that have aesthetic appeal but do not increase functionality. United Chargers is committed to providing high-quality economical charging solutions to advance the adoption of electric vehicles in North America. Grizzl-E chargers are assembled in Canada with the highest quality components and first-class workmanship, with all required certifications and regulations. Every charger leaving our assembly line undergoes multiple quality control tests to ensure that they are fault proof. For more information on how the Grizzl-E is made check out this video on our YouTube channel.
NEMA 14-50 and NEMA 6-50 are two types of 50A electrical plugs that Grizzl-E uses. NEMA 14-50 has 4 prongs and NEMA 6-50 has 3 prongs – view this diagram to see the configuration of both plugs and receptacles. If you do not already have the electrical receptacle installed, we recommend contacting your electrician to verify what type of receptacle is best for your home before purchasing the charger.
The Grizzl-E Level 2 EV Charger and Grizzl-E Smart charger are able to be hardwired. Read Chapter 5 Wiring Connection in the User Manual for more information on how to hard wire the Grizzl-E. Hard wiring will not affect the warranty of the unit.
The Grizzl-E Ultimate 80A and 48A are hardwire only chargers. A hardwire kit is included in the package for simple hardwire installation. Read Chapter 7 Hardwiring Connection in the Grizzl-E Ultimate Installation Manaul for more information on how to hard wire the charger.
The Grizzl-E Duo and Grizzl-E Mini are not able to be hardwired and are plug-in only chargers. Hard wiring these models will void the warranty of the unit.
Yes, the Grizzl-E can easily lift off the mounting bracket can be removed to easily lift and transport the charger. Accessories such as outdoor locks, soft carrying cases, additional wall cradles, and additional plug holders are available on our website store.
If you are looking for more portability, the Grizzl-E Mini is a small charger that is designed to work on a variety of different circuits so it can be taken almost anywhere you go.
Yes, all models of Grizzl-E are designed to accommodate several output modes: 16A for 20A dedicated breaker, 24A for 30A dedicated breaker, 32A for 40A dedicated breaker, and 40A for 50 Amp dedicated breaker. The default factory setting is to 40 Amp.
Grizzl-E Ultimate can also use 48A for a 60A breaker and 80A for a 100A breaker.
The maximum current output can be set using the DIP switches on the PCB. Read the product User Manual for more information on how to set maximum current output using the DIP switches.
Using a manual switch to set the maximum output current is the best way to ensure the charger is acceptable to most electrical codes and inspectors in North America. Other EV chargers may allow users to set the current via an app, however, as easy it is to set up, it’s also easy to change those setting in the mobile app by mistake, which could put electrical infrastructure of your home in danger. Since they can easily be changed, many electrical authorities in North America only allow chargers with Apps controlling the maximum output current to be used with breakers with the maximum available circuit. This defeats the purpose of having variable current settings. Utilizing a physical switch inside the charger is a legal and safe means of allowing for variable current settings. This method is also used by Tesla and other EV charger manufacturers.
You should set the charger based on the maximum rating of the circuit breaker regardless of how much the vehicle accepts. The car communicates with the charger to determine how much power it requires, and the charger delivers.
Grizzl-E Classic and Duo do not have any internet connectivity or applications. They opperate in 'dumb' mode and will take charging directions from the vehicle.
Grizzl-E Smart, Ultimate, and Mini can connect to Wi-Fi and use the Grizzl-E Connect app for iOS or Android. These chargers can also operate in 'dumb' mode and do not need to be connected.
Yes, the Grizzl-E Chargers including the Grizzl-E Classic, Grizzl-E Smart, Grizzl-E Duo, Grizzl-E Ultimate, and Grizzl-E Mini are UL and cUL certified. The UL file number is E510712.
Yes. Grizzl-E is certified under the harmonized standard UL 2594/CSA C22.2 No. 280:22. This means that cUL and CSA are equivalent as they follow the same standard. Grizzl-E has the cUL mark because UL is the laboratory that United Chargers chose to certify its products with.
Yes, the Grizzl-E EV charger is on the Quebec and BC Hydro Approved EV chargers list. To see a full list of the incentives and rebates Grizzl-E qualifies for, check out our Incentives and Rebates page.
Grizzl-E Classic, Grizzl-E Smart and Grizzl-E Ultimate 80A are Energy Star Certified.
Grizzl-E Ultimate Ultra (White Enclosure), Grizzl-E Ultimate 48A, and Grizzl-E Mini are pending Energy Star Certification. Certification is expected in October 2024.
Grizzl-E Duo is are not Energy Star Certified.
Before purchasing use the Energy Star Product Finder to verify your specific model number is listed with Energy Star.
Grizzl-E Level 2 EVSE products are covered by either a 3-year or 5-year replacement warranty. The Warranty begins on the date of purchase and covers all defects in materials and workmanship during the period specified in the warranty.
Read the full Warranty and Product Replacement Policy for all details on the Warranty terms and condtions.
There is no process to register the charger for Warranty. Save the original purchase receipt from this website, Amazon, or any other verified reseller. If your charger needs Warranty service our Technical Support team will ask for the original purchase receipt as proof of purchase.
Should something go wrong with the charger the fastest and most convenient method to claim warranty service is to open a Technical Support ticket on our Zendesk page. Attach the original purchase invoice and a picture of the white label on the side of the charger. Our Technical Support team replies to all tickets within one business day.
Absolutely! Your flawless EV charging experience is our number one priority! Grizzl-E has sold thousands of Level 2 EV Chargers in the USA and is committed to resolving all issues that may occur in our products.
If any issue with the performance of the product arises fill out the technical support form or contact our toll-free support line at 1-833-971-8118 and we will contact you immediately to solve any issues.
If you purchase your charger from Amazon or any other verified reseller the 3 Year Warranty will apply. The manufacturer’s warranty does not change based on the place of purchase. See our Warranty and Product Replacement Policy to view all of our Warranty terms and conditions. Save the original purchase receipt to confirm the date of purchase.
If any issue with the performance of the product arises, fill out the technical support form or contact our toll-free support line at 1-833-971-8118 and we will contact you immediately to solve any issues.
